SOP - Customer Refund Process
Cristina
2m
0.8×
1×
1.2×
1.5×
1.7×
2×
Max
00:00
Initiating a Customer Refund
00:31
Processing Refund in Stripe
01:12
Confirm & Document Refund
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Assistant
What criteria determine refund eligibility?
How does the refund note help other agents?
Generate an SOP for customer refunds